Apprentice Administrator

Provide administrative support to members of the Practice team in the following areas ensuring appropriate practice records are kept up to date Collecting and opening brake post (morning and afternoon) Scanning and indexing post Scanning and indexing other documents Photocopying patient notes Franking out-going post (daily) EDT result letters (daily) Sorting newly registered patient notes Booking ambulance transport for patients as required Invoices – checking and filing (monthly) Process Bucks Carer Forms Indexing reviews for dementia, depression and cancer (monthly) Action scans and referral forms for Medical Secretaries Requesting further information and action from doctors on patients RAC/workflow queries.

Other duties:

Providing cover for other staff To answer/deal with queries, both face to face and via the telephone, take messages and pass them on to the relevant member of staff in an appropriate and timely manner To be a flexible and supportive member of the team To attend and take part in team meetings and regular reviews with line manager  To participate/complete relevant training as required by the practice.

This above list is not exhaustive and will be reviewed during the course of the apprenticeship.

Training:

As an apprentice you’ll:

Have regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace Learn and train for a specific job Get paid and receive holiday leave  Get hands-on experience in a real job Complete assessments during and at the end of your apprenticeship Be on a career path with lots of future potential

Training Outcome:

This vacancy is for at least duration of the apprenticeship programme. There is also the possibility of fulltime administrative role following successful completion of the apprenticeship.

Employer Description:
We are a partnership practising in our purpose-built surgery in Victoria Road, Marlow and at two branch surgeries at Lane End and Hambleden. Surgery consultations are normally by appointment and there are specialist clinics in various fields. The Marlow Surgery is responsible for training qualified doctors in general practitioner skills.

Working Hours :
Monday - Friday, between the hours of 8.00am - 6.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Non judgemental,Confidentiality