Guest Experience Manager - Bahrain

Guest Experience Manager – Bahrain

Location: Bahrain

Salary package: BD1500-1800 pm

As the Head of the Department, you will be accountable for all things Guest Service. You will work closely with the General Manager and other Heads of Departments to ensure that the service delivery and ultimate guest experience at this exciting, new Leisure & Entertainment Venue, is the best it can be, whilst upholding the Vision, Mission, Values and brand integrity.

What we are looking for in our ideal candidate:

Batchelor’s Degree preferable8+years of professional experience, within a similar leisure ‘Guest Experience’ driven environment, ideally Hospitality/LeisureHands on leadership of a teamFace to face customer contact dealing with difficult customer challengesWritten and spoken English (Arabic speaker an advantage)Excellent communicator, with exceptional people skills, ability to motivate and inspire and collaborate.Able to use your initiative effectively and take a proactive approach to any challenges that ariseStrong attention to detail, especially with regards to Health & Safety and standardsA proactive and ambitious mindset, with a desire to ‘muck-in’!Ability to be a part of the safeguarding requirementsComputer literate – Microsoft Office/Proficient in Excel/Word /PPTExcellent organisational and time management skillsHonest/ethical/transparent/FairProblem-solver/calm approach under pressureApproachable/respectful of othersHard-working/Hands-on/’Do it now’ and ‘can do’ attitude.Self-motivated/energetic/Innovative with positive energyEthically minded, with recognition of social and environmental responsibilities.

Get in touch: michelle@corecruitment.com