ServiceNow CSM/HRSD Specialist

🔧 ServiceNow CSM/HRSD Implementation Specialist 📍 UK-Based | 💻 Hybrid/Remote (London)| 🛡️ SC Clearance Required 💼 Permanent Position I'm working with a top-tier ServiceNow Partner looking for an experienced ServiceNow specialist to join their Digital team. You'll be hands-on across Customer, Technology, and Employee Experience workflows — think CSM, CRM, HRSD, and more. If you're comfortable building modern UIs with the Experience Layer, integrating with external systems via REST/SOAP, and creating real impact across the full lifecycle — this one's for you. Ideal experience includes: - Proven background in ServiceNow development & configuration - Strong integration skills (REST/SOAP, IntegrationHub) - Experience with UI Builder, Service Portal, and Next Experience - Solid understanding of customer journeys & employee lifecycle touchpoints - Holding CIS-CSM and CIS-HRSD, while being able to demonstrable significant modules knowledge and experience - Contributed to solution design and bid work within a service provider - Experience with Agentic AI/Now Assist would be a bonus SC clearance is required (or eligibility for it). For the right candidate with the right experience, the role offers up to £100,000 per annum plus an exceptional benefits package. 🔎 Interested? Let’s chat – apply with your CV to find out more.