temporary Customer Service & Admin Assistant

Customer Service & Admin Assistant – £12.75/hr – Leeds LS25 – Temporary

We are recruiting on behalf of our client for a Customer Service & Admin Assistant to join their small, friendly team during a busy peak period. This is a great opportunity for someone with a background in customer service or administration who enjoys a varied role and thrives in a fast-paced environment.

Location: Leeds LS25
Pay Rate: £12.75 per hour
Hours: Ideally 08:30–16:00, Monday to Friday (flexible lunch break – 30 minutes or 1 hour)
Contract Type: Temporary (peak period cover)

Key Responsibilities:

Responding to product and delivery enquiries via email, phone, and online chatProcessing orders received by telephone or emailResponding to voicemail messages in a timely mannerLiaising with warehouses and delivery companies regarding customer ordersUpdating orders with dispatch informationGeneral admin tasks such as running reports and collating information for invoicing

Candidate Requirements:

Previous experience in a customer service or admin role preferredBasic knowledge of Excel and confidence using computersFamiliarity with Shopify or similar platforms is a bonus (training provided)Strong communication skills and a proactive, can-do attitudeExcellent attention to detail and organisational skills

What’s on Offer:

Friendly, supportive working environmentFull training provided on internal systemsImmediate start availableFlexible working arrangements during the dayA great opportunity to gain experience during a busy seasonal period

If you're a reliable, enthusiastic individual looking for a temporary role where you can make a real difference, we’d love to hear from you.

Apply now to be considered for this exciting opportunity!