We are delighted to be working with our client based on the outskirts of Portsmouth.
With over 20 years in the technology sector, our client prides itself on being one of the largest in its field and due to continued growth, and the launch of a new finance division, are looking for a Credit Controller to join their team!
The Finance team are responsible for the preparation, maintenance, management and reporting of all areas of the financial performance of the business, alongside providing strategic insight and guidance to support future growth ambitions.
The Finance function is business critical; this role profile is open to review at regular intervals to ensure it stays aligned with the business strategy and on-going goals.
Your Credit Controller Role:
The primary purpose of the role is to facilitate prompt payment from customers in accordance with company procedures and to deliver accurate and efficient management of service cancellations.
Success will be demonstrated through low levels of overdue payments, accurate removal of services, the achievement of KPI's, accurate billing of services and a low level of customer complaints.
Key Responsibilities include:
? To manage sales ledger debt in line with set KPI's.
? Proactively manage large customers and anticipate payment defaults to ensure debts are collected in line with targets.
Suggest appropriate actions to minimize the risk of late payments.
? Builds relationships with customers to ensure the timely settlement of fees due.
? Effectively manage cancellation requests in a timely professional manner ensuring all relevant processes are adhered to and KPI's are met.
? Responsible for enforcing final settlement fees and collecting corresponding debt in line with contractual obligations.
? To suggest ways of improving cash collection efficiency and implement improvements upon approval of the Billing & Collections Supervisor
? Deliver communications to the relevant custo