Housing Management Officer
About The RoleHousing Management Officer will also provide general administrative support to the Management team to include financial transactions, invoicing, stock control and ordering supplies, working with all relevant teams to ensure the delivery of a customer focused service to Saha customers. What you will be doing: To support the team in ensuring all new residents to the service complete and sign all relevant paperwork in relation to their occupancy and monitor the progress of all housing benefit claims, whilst ensuring all residents are supported to pay their fees via an Cash, Allpay card or Standing Order.To proactively monitor and report any arrears weekly and keep the team informed of any issues or concerns, so they can effectively support residents to clear outstanding arrears.To provide Weekly Rent Statements to residents and respond to any queries promptly.To liaise with our Assets Management and Customer Services colleagues to ensure all repairs are reported and completed in a timely fashion and to work with any Maintenance Contractors on site to ensure repairs are completed to a high standard.To ensure all staff, residents and visitors are aware of and adhere to all health & safety requirements.To reconcile all petty cash transactions, process purchase invoices and raise sales invoices.To undertake stock control of all cleaning products, health & safety products and stationery and place appropriate orders, where required.To maintain an efficient administration system which meets the needs set by Saha forrecording information and producing reports, and complies with statutory, regulatory and inspection requirements for record and reports.To oversee the safe storage and disposal of all relevant paperwork in line with GDPR requirements.About The CandidateWhat we're looking for in our Housing Management Officer:
Demonstrable experience in a similar role or administration; being able to produce accurate and timely reports and management informationKnowledge of the social housing sector would be advantageousDemonstrable empathy with the client groupConfident and capable communicator with the ability to inspire, engage and challengeAbility to communicate and work with other agencies effectively Benefits of working as a Housing Management Officer:In return for helping to transform lives, we’ll give you access to some great benefits.
26 days annual leave rising to 31 daysAn extra day off on your birthdayA High Street discount scheme (great savings both on and off-line)Pension with life assuranceDiscounted private medical insuranceLoans available for financial emergenciesOccupational Sick PayA full Induction package and training relevant to the roleLong service awards from 2.5 yearsSupport to learn and develop your careerAbout The CompanyA registered social landlord and one of the leading providers of supported housing in the UK, Saha is dedicated to transforming lives by providing accommodation and support for some of the most vulnerable members of society - mainly people with complex needs and/or experiencing homelessness. Saha is committed to safeguarding and promoting the welfare of children and young people and vulnerable adults and expects all employees and volunteers to share this commitment.Our aim is to work with individuals to build on their strengths, creating person centred, individualised strategies and plans that transform lives, support recovery and enable positive behaviour.
In order to succeed, however, we need the right people in place.
Our workforce is one of our greatest assets, but only by recruiting the very best can we continue to deliver comprehensive, good quality housing services, support and resettlement.
services to our residents.
That’s where you come in.As an equal opportunities’ employer, Saha is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership.
We invite and welcome applications to apply for Saha opportunities without concern of bias or discrimination. We reserve the right to close this vacancy early if we receive sufficient applications for the role.Therefore, if you are interested, please submit your application as early as possible