ServiceNow Technical Consultant
Are you a ServiceNow expert with a passion for delivering exceptional technical solutions? We are seeking a talented ServiceNow Technical Consultant to join a global elite partner in Brussels, Belgium.
As a ServiceNow Technical Consultant, you will be responsible for implementing and optimizing ServiceNow solutions for clients, providing valuable insights, and ensuring seamless integration with their business processes.
This is a fantastic opportunity to work with cutting-edge technology, collaborate with global teams, and make a significant impact to their clients' digital transformation journey.Responsibilities:
Collaborate with clients to gather business requirements and understand their specific needs.Design and implement ServiceNow solutions, configurations, and customizations based on client requirements.Conduct thorough analysis of existing systems and processes to identify opportunities for process improvement and automation.Develop and maintain integrations between ServiceNow and other enterprise systems.Provide technical expertise and guidance throughout the implementation lifecycle, ensuring best practices and optimal system performance.Customize and extend ServiceNow functionalities using JavaScript, HTML, CSS, and other relevant technologies.Collaborate with cross-functional teams, including developers, project managers, and business stakeholders, to deliver high-quality solutions.Participate in system testing, quality assurance, and user acceptance testing activities.Provide ongoing support, troubleshooting, and maintenance for ServiceNow implementations.
Requirements:
Bachelor's degree in Computer Science, Information Systems, or a related field (or equivalent experience).Proven experience as a ServiceNow Technical Consultant, implementing and customizing ServiceNow solutions.Strong knowledge of ServiceNow platform components, including Service Catalog, Incident Management, Problem Management, Change Management, and Configuration Management.Experience in ServiceNow scripting (JavaScript), including business rules, client scripts, UI policies, and workflow scripting.Proficiency in ServiceNow integration methodologies, such as REST, SOAP, and MID Server.Understanding of IT Service Management (ITSM) and ITIL processes.Excellent problem-solving and analytical skills, with the ability to design and implement efficient technical solutions.Strong communication and interpersonal skills, with the ability to build relationships with clients and collaborate effectively with cross-functional teams.Fluency in English; knowledge of Dutch or French is a plus.
Preferred Qualifications:
ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) certifications.Experience with additional ServiceNow modules, such as IT Operations Management (ITOM), IT Business Management (ITBM), or Security Operations.Familiarity with Agile methodologies and frameworks.
Join my clients talented team and work in a dynamic and collaborative environment, delivering innovative solutions.
They offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development.