Hire Desk Coordinator

We’re looking for a proactive and organised Hire Coordinator to join a well-established, company and close knit team. If you thrive in fast paced environments and enjoy juggling priorities, this role offers excellent training, great team culture, and the opportunity to make a real impact.

The Role:
As Hire Coordinator, you’ll be the first point of contact for hire enquiries. You’ll handle incoming calls and emails, provide quotes, coordinate logistics, and ensure a smooth, efficient customer journey from start to finish.

Key Responsibilities for the Hire Coordinator:

Respond to inbound hire enquiries and convert them into bookings Open new customer accounts and handle scheduling Liaise with drivers, internal departments, and customers Manage off-hire requests, POD queries, and documentation Maintain accuracy while working at pace Use internal systems confidently and keep records up to date

Why Apply:

Full 12-week onboarding and training programme Friendly team with a great work ethic - bonus targets are consistently hit Supportive, solutions-focused environment

What We’re Looking For:

Previous experience in a hire desk, scheduling or coordination role Calm under pressure with a natural ability to prioritise and multitask Attention to detail and pride in getting things right Confident, down to earth, and great at problem solving Strong communication and system skills

Benefits:

£27,500 salary plus quarterly team bonus and annual bonus 26 days holiday plus 8 bank holidays Pension, life assurance, and staff discounts Career development opportunities Full-time, site-based role Monday to Thursday, 8:30am to 5:00pm | Friday, 8:30am to 4:30pm