Events Support Engineer
Are you an experienced Events Support Engineer looking for a new role?
About the Company
A global insurance company is looking for an Events Support Engineer to join their team.
The candidate will be expected to:
• Work on multiple events throughout the full lifecycle of design to delivery, acting as a hands-on technical engineer across in-person, hybrid and virtual events and conferences.
• Provide support and technical expertise with event registration, production and broadcasting/delivery, sometimes in highly pressured situations, e.g.
live event broadcast.
• Work in a fast-pace environment with high degrees of ambiguity arising from a period of significant change, with some unsociable hours during (and in the lead up to) events
• Interact confidentially and professionally with corporate VIPs and external clients as this is a highly visible ‘front-of-house’ role.
Responsibilities
• Ability to provide support to executives/VIPs with camera setup, microphone fitting, etc., along with supporting executive meetings & webinars primarily on Microsoft Teams, Zoom and Webex
• Ability to translate business event requirements into feasible technology solutions
• Ability to work with third party production companies, event management platforms
• Excellent documentation and presentation skills, being able to document events requirements and technical specifications clearly
• Ability to assist with the technical delivery of solutions for multiple events adhering to the agreed solution designs
• Excellent communication skills, to be highly collaborative with the current team, management structure and business leaders
• Ability to provide support for end-users during events
• Ability to provide reporting during and post event to the Events Teams and senior group leadership
Candidate Requirements
Essential Skills and personal qualities
• Detailed Microsoft Teams and Zoom knowledge is fundamental to this role
• Detailed Audio/Visual hardware knowledge, e.g.
cameras, microphones, speakers
• Good understanding of Logitech Teams Meeting Rooms
• Good understanding of video production / broadcasting, e.g.
video and sound source mixing
• Ability to edit and publish recorded content onto a web platform, e.g.
Vimeo and Workplace
• Ability to develop test plans for both standard meeting rooms and ad-hoc event venue Audio/Visual IT configuration
• Ability to apply test plans consistently and reliably to meeting room and venue spaces to certify that a room or space is ready for use.
• Logging/quantifying of workloads in our ITSM tool (ServiceNow).
Apply now to Just IT and we will review your application.
If you are suitable for the role, we will be in contact to discuss this opportunity.