Debt Recovery Officer

Debt Recovery Officer Location: Oxfordshire Contract: Temporary (12 months initial) Rate: £17-18 per hour umbrella – 37hr week Start Date: ASAP *Hybrid Working* Contact: greg.waite@servicecare.org.ukJob Description Service Care Finance are currently recruiting on behalf of a Local Authority in Oxfordshire for Debt Recovery Officers to join their team on an interim basis.

Main Responsibilities:

Review ASC debts outstanding and client case files, use relevant and available information to determine what appropriate action needs to be taken, whilst ensuring team procedures and timescales are met and accurate records of actions are maintained
Liaise and negotiate with ASC clients, their relatives, or representatives to ensure payment of arrears, both in writing and by telephone as appropriate
Maintain accurate client records/details on the ASC debtor & billing systems, keeping full records of communications with internal and external clients ensuring that electronic and manual storage systems are used effectively and efficiently and with due regard to traceability, security and confidentiality

Ideal Candidate

GCSE English and Mathematics A-C or Equivalent
Experience of Debt Recovery preferably in Local Authority
Experience of collecting payments, liaising with customers and maintain accurate records
Great communication skills with the ability to work well on own initiative as well as part of a team

If you are interested in the role, or know of anyone who may be, please contact Greg at Service Care Solutions on 01772 208969 or email greg.waite@servicecare.org.uk Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.