Service Manager - Automotive Dealership

An exciting opportunity has arisen for a Service Manager / Aftersales Managerto join a well-established car dealership, providing vehicle sales, servicing, repairs and parts support to customers across the region. As a Service Manager / Aftersales Manager, you will lead the Service Department, develop your team, improve operational performance and profitability, and deliver excellent customer service. This full-time role offers basic salary of £40,000, OTE £60,000 plus bonus and benefits. You will be responsible for: ? Managing the day-to-day operations of the Service Department across different brands. ? Leading, motivating and developing Service Advisors, Vehicle Technicians and support staff. ? Maximising workshop productivity, efficiency and profitability while monitoring KPIs and departmental performance. ? Maintaining high standards of customer service, retention and compliance with manufacturer standards, company policies and industry regulations. ? Improving processes, supporting the development of the franchise, building strong relationships and performing any other duties as required. What we are looking for: ? Previously worked as a Service Manager, Aftersales Manager, Service Operations Manager or in a similar role. ? Understanding of dealership service operations and workshop management. ? Proven ability to drive departmental performance, growth and profitability. ? Commercial awareness and the ability to monitor and improve KPIs. ? Full UK driving licence. What's on offer: ? Competitive salary ? Company car ? Life insurance ? Employee discounts ? Cycle-to-work scheme ? Enhanced maternity and paternity pay ? Free access to an in-house life coach ? Salary sacrifice workplace pension scheme ? Additional annual leave based on length of service ? Opportunity to support the development of a new automotive franchise Apply now for this exceptional opportunity to work with a dynamic team and further enhance y


  • Location: Norwich
  • Salary: 40000 Per Annum
  • Type: Permanent
  • Recruiter: Additional Resources Ltd.
  • Posted: 15-Oct-2026
  • Posted on: jobit.co.uk