Medical Receptionist

Looking to join a supportive organisation offering a competitive salary and the chance to make a real difference to the local community? Bring your strong reception and administration skills to a fast-paced organisation while being part of a supportive and forward-thinking team.

In the Medical Receptionist role, you will:

Act as the first point of contact for customers, providing a warm and professional welcoming service
Manage digital triage queries and supporting customers to use new online systems
Handle enquiries, appointments, orders and samples efficiently and accurately
Provide administration support using internal software, Microsoft Outlook, Teams and Calendars daily
Maintain a calm, solution-focused approach and helping resolve issues in a positive manner

To be successful, you will need:

Previous reception and administration experience, ideally gained in a busy customer facing environment
Confident IT skills with the ability to learn new systems quickly (EMIS experience highly desirable)
Excellent communication skills and the ability to deal with conflict calmly and professionally
A proactive, problem-solving mindset and the ability to bring positivity to challenging situations
Strong organisational skills and the ability to multitask

This is a full time temporary role initially with potential to become permanent for the right person. You'll be working 37 hours per week, Monday to Friday. Shifts will fall between 8:00am and 6:30pm, with your exact working pattern varying depending on the rota.

The role is offering £13.30 per hour, plus weekly pay and holiday accrual, and you'll be office-based in Conwy.

If you are looking for a dynamic role where you can make a genuine impact from day one, we want to hear from you.