Clinical Lead
Clinical Lead – Performance Management
Location: London / Multi-site
Type: Part-time self-employed(flexible for the right candidate)
About The Practice/s:
Redefining modern dentistry—combining clinical excellence with a calm, patient-centred experience and a highly data-driven approach to growth.
We operate across multiple sites with a strong focus on:
High-quality patient journeysMulti-disciplinary care (implants, orthodontics, restorative)Continuous improvement through performance insightAs we continue to grow, we are looking for a Clinical Lead focused on clinician performance—a unique opportunity to shape how clinicians develop, perform, and succeed within a progressive dental group.
The Role
This is not a traditional Clinical Lead position.
You will take ownership of clinician performance across the group, using a combination of:
KPI analysisClinical audit1:1 coaching and mentoringYour focus will be on helping clinicians unlock their full potential—clinically, commercially, and professionally—while ensuring the highest standards of governance and patient care.
What You’ll Be Responsible For:
Driving Clinician Performance
Analyse clinician performance data including:Identify performance gaps and opportunitiesLead structured monthly performance reviews with cliniciansCreate clear, measurable improvement plansCoaching & Mentoring Clinicians
Provide hands-on support with:o Treatment planning and case selection
o Case presentation and patient communication
o Improving conversion and patient journeys
Support clinicians in:o Increasing rebooking consistency
o Building confidence in higher-value treatments
o Developing into future clinical leaders
Improving the Patient Journey
Ensure every patient leaves with a clear next stepStrengthen clinician–TCO collaboration to improve conversionsIdentify and remove friction points in the treatment journeyPerformance & Practice Alignment
Work closely with Practice Managers and leadership to:o Improve chair utilisation and diary efficiency
o Align clinician output with business performance
o Support turnaround of underperforming clinics
Quickly identify root causes of performance issues and implement solutionsReporting & Insight
Produce clear performance reports for leadershipTranslate data into:o Insights
o Actions
o Results
What We’re Looking For:
Essential
Experienced dentist with strong clinical foundationsProven ability to improve clinician performanceClinical Lead experienceStrong understanding of:o Private dentistry
o Patient journey and conversion
Ideal Experience:
Experience mentoring or leading cliniciansExposure to implants and/or comprehensive dentistryMulti-site or group practice experienceKey Strengths
Data-driven mindsetConfident but supportive leadership styleAbility to give constructive, actionable feedbackStrong attention to detail and standardsWhy Join:
Be part of a modern, growth-focused dental groupWork in a culture that values:o Calmness
o Excellence
o Continuous development
Shape how clinician performance is measured, coached, and improved across the businessPlay a key role in building the next generation of clinical leadersThe Opportunity
This is a unique role for a clinician who:
Enjoys developing othersThinks beyond the chairWants to influence performance at scaleYou will have a direct impact on:
Clinician successPatient experiencePractice performance