Care Coordinator

Care Coordinator

Location: North West London (NW9)

Salary: £26K - £28K per year

Our client is one of the growing care agencies in London providing personal care and support services to their clients.

They are seeking an experienced Care Coordinator to monitor and support Care Workers, making sure that their customers receive the care that they deserve and that the Care Workers are being adequately supported in their roles.

Duties:

? Assisting managers with Client Care Calls.
? Supervisions of care workers in line with CQC compliance and the Companies policies and procedures.
? Ensuring the service provides safe care delivery to all service users.
? Perform on Call / Out of Hours duties to maintain a safe service.
? Support the care managers to manage concerns, compliments, and complaints.


Requirements:

? Previous experience of 2 years in a similar role
? NVQ Level 3 or above or other health care qualifications.
? Knowledge of CM2000 Software
? Have knowledge of Excel, Word, Outlook etc.
? Understanding of CQC
? People management skills and experience.
? Full Driver's License (required)


Benefits:

? CPD and career advancement.


? Pension Scheme


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Additional Resources are an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.