Communications Coordinator

Looking for a role that offers shift patterns to support work-life balance?  Join a dynamic team where you’ll make a tangible difference in public safety whilst gaining career development and security of a long term role.

In the Communications Coordinator job, you will be:

Assisting in the day-to-day delivery of bilingual information on social media and other digital platforms
Utilising communication channels from multiple sources to capture relevant information
Responding to public enquiries and complaints through telephone, email and social media channels
Providing a communication link to the various departments and liaising with internal and external partners including police, control room operators, and management to streamline communication and support incident responseProviding an efficient administrative, clerical and support service and acting as the first point of contact for the department in both Welsh and English languages

To be successful, you will need: 

Previous customer service and administration experience 
Fluent Welsh language skills (essential)
Strong written and verbal communication skills with eye for detail
Excellent IT skills, particularly with Microsoft Office systems
Ability to work independently in high-pressure situations, especially during major events or incidents, will be essential
A willingness to work outside normal working hours

What’s on offer:

This is a position available initially up until March 2026Full time working hours on a shift / rota basis of 12-hour shifts 4 days on, 4 days off, working 7am to 7pm which may include working weekends. Occasionally covering shifts between 7pm - 7amOffice based in ConwyA salary IRO of £25k - £30k per annum (determined by working hours and overtime) Additional rates are on offer for overtime and unsociable hours

Take the next step in your career and apply today!