Customer Service Apprentice

Sales Customer service  Answering telephones Dealing with problems Manual handling 

Training:

At East Sussex College you will be completing a Customer Service apprenticeship. This apprenticeship will include Knowledge, Skills, Behaviour, Functional Skills (if required).

You will have an assessor who will support you alongside your apprenticeship, setting you assignments, completing observations and progress reviews every 10-12 weeks. You will also attend apprenticeship workshops ever 4-6 weeks.

At East Sussex College you will study further topics including Health & Safety, and Equality & Diversity and professional development.

Training Outcome:

Possible vacancy at the end of the course.

Employer Description:

Established in 1965, our store is still family-owned and run.  We sell a wide range of domestic appliances including cookers, washing machines, refrigeration and televisions.  We not only serve the local community, but also the surrounding villages and towns. We have a reputation for excellent customer service and have a lot of customers who come back to us time and time again.  Many of our staff have been with us for between 5 and 40 years.

Working Hours :
Flexible around your college requirements, but 30 hours if possible.

Skills:
Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Good memory,Keen to learn,Smart appearance