Business Support Apprentice

To undertake the day to day administrative and business support functions of the team and the wider service including the monitoring of emails and telephone messages for team members. Make best use of all available software to produce a wide range of documents and presentations to defined standards; checking and amending documentation to ensure it is free from errors. To act as a point of contact to ensure that internal staff, partners and members of the public who contact the team are dealt with efficiently and consistently. This will include dealing with queries, assessing the nature of telephone calls, referring them to the appropriate person, and receiving visitors in a courteous, prompt and efficient manner. To input and maintain accurate electronic records on relevant data recording systems, including information management systems, databases, and electronic filing systems. Undertake administrative tasks, such as photocopying, processing mail, maintain filing systems, maintaining office equipment, and updating information. Undertake the apprenticeship training including NVQ in Business Administration and attend any relevant training when the opportunity arises to further develop employability skills.

Training Outcome:

Upon completion of your apprenticeship, you will have the chance to move into a permanent role as a Business Support Officer within the team, at KSC pay grade on the Kent Scheme, with the starting salary of £26,956. While there is an opportunity for a permanent position, securing the role is contingent upon successfully passing the interview, assessment, and meeting the role criteria. This means that we will keep the post open for you, but you must complete all required steps to secure the position.          

Employer Description:

Kent County Council is a county council that governs most of the county of Kent in England. It is the upper tier of elected local government. Below are 12 district councils and around 300 town and parish councils. The county council has 81 elected councillors. The chief executive and chief officers are responsible for the day-to-day running of the council.

Working Hours :
Monday to Friday, 9.00am to 5.00pm.

Skills:
Communication skills,IT skills,Organisation skills,Administrative skills,Team working,Initiative