Business Admin Apprentice - Irlam Clinic

Speaking with patients professionally and handling enquiries via telephone Using computer systems and updating patient information Booking and managing appointments Responding to emails and correspondence Maintaining accurate and confidential records Understanding how the NHS GP practice operates Learning the importance of confidentiality and data protection Develop strong customer service and communication skills

Training:
Workplace learning, and one day per month workshop at Frontier House M50 3SR

Training Outcome:
To be discussed following apprenticeship completion

Employer Description:
Irlam Clinic is an NHS GP practice based in Salford. They provide primary healthcare to people in the local community. They aim to provide a high-quality, caring and professional healthcare service, with patients at the centre of what they do. 

Working Hours :
Monday - Friday 9am - 5pm (actual start times to be confirmed)

Skills:
Communication skills,Customer care skills,Administrative skills,Team working,Non judgemental,Approachable,Confident,Manage workload,Work well under pressure,Manage a fast paced job role