Apprentice Trade Counter Assistant

Job Summary

Deliver a high level of customer service, ensuring customers receive a fast and efficient response, building customer loyalty and enhancing the company’s reputation for service.

Duties and Responsibilities

Liaise daily with customers & advise them on numerous products and offers Generate business through leads and existing customers Serve customers at the Trade Counter Taking orders and payments in person, via telephone and email Monitor and accurately control stock. Stock ordering for all branches. Allocate stock and ensure the stock is delivered to the branches through our transport team. Receive deliveries from suppliers, ensure all quantities are correct undamaged, resolving any deficiencies/anomalies Promote additional products and services to customers. Complete customer collections Perform any other duties as may be deemed necessary or as may be required by the company

Training:

All training will take place on site.

Training Outcome:

Opportunity to advance to a level 3 on completion of the apprenticeship.

Employer Description:

Flair Windows

Working Hours :
Monday to Thursday, 8.00am to 4.30pm. Friday, 8.00am to 4.00pm.

Skills:
Communication skills,Organisation skills,Customer care skills,Team working