Business Administration Apprentice

Welcome and assist customers, visitors and meeting room users Support customers face-to-face, by telephone and by email Help manage meeting room bookings and maintain booking records Prepare and send invoices and assist with general office administration Use computer systems to update customer information and records Prepare meeting rooms ready for customer use Set up tables, chairs and equipment for meetings and events Prepare and serve refreshments for meetings and conferences Support the delivery of events and activities within the building Check meeting rooms after use and return them to the required standard Help keep customer areas clean, tidy and welcoming Carry out filing, scanning, printing and document preparation tasks Work alongside experienced colleagues and learn how a busy venue operates Identify and report maintenance or facilities issues Develop professional communication, customer service and organisational skills

Training:

The apprentice will complete a Level 3 Business Administration Apprenticeship through a blended learning programme. Training will primarily take place in the workplace at Meeting Point House, supported by online learning, one-to-one coaching and scheduled in-person workshops delivered by the apprenticeship training provider.

The apprentice will receive regular training throughout the programme, including dedicated off-the-job training time each week. This will typically consist of online learning activities, workplace projects and periodic face-to-face workshops, helping them develop the knowledge, skills and behaviours required to successfully achieve their apprenticeship.

Training Outcome:

On successful completion of the apprenticeship, there may be an opportunity to progress into a permanent full-time role within Meeting Point House, subject to business needs and individual performance.

Employer Description:

Meeting Point House is a busy community and conference venue that welcomes a wide range of customers, businesses and community organisations. We provide meeting rooms, events, workspace and support services, creating a friendly and professional environment where people can connect, collaborate and grow.

Working Hours :
The apprentice will work 37 hours per week. Working days and hours will be agreed with the successful candidate and will be scheduled according to the needs of the business.

Skills:
Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working