Customer Service Apprenticeship

Accurately inputting vehicle purchase and sales invoices Recording customer deposits and payments Filing and maintaining finance agreements and customer documentation Matching supplier invoices to vehicle purchases Scanning, uploading, and organising documents Supporting month-end administrative processes General accounts and administrative support as required

Training Outcome:

After completing a Customer Service Apprenticeship, you can progress from Customer Service Advisor to Senior Advisor, Team Leader/Supervisor, and eventually Customer Service Manager or Operations Manager. You may also move into areas such as sales, HR or business administration.

Employer Description:

Solo NW Limited, the cheapest used car dealer in Liverpool. We are a family business with a proud history of selling cars cheaper than market value. In fact, according to Auto Trader, 94% of our cars are sold too cheap!

Since we started our business in 2008, we have constantly grown. Starting with a small number of cars in just 1 unit. We now have 100+ different cars every month spread across one large site. We've also positioned ourselves in the market to remain the place for the cheapest motors on Merseyside.

Working Hours :
Monday to Friday, 9.00am to 5.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Patience