Operations Manager - Primary Care / Pharmacy

An exciting opportunity has arisen for an experienced Operations Manager to join a dynamic healthcare provider delivering clinical pharmacy and prescribing support to GP practices and NHS partners. As an Operations Manager, you will play a key role in overseeing day-to-day operations, leading teams, managing performance and ensuring the effective delivery of high-quality services. This full-time role offers hybrid working options (3 days office, 2 days remote), a salary range of £45,000 - £60,000 and benefits. You will be responsible for: ? Overseeing the day-to-day running of clinical and non-clinical operations. ? Managing, supporting and developing teams to maintain effective service delivery. ? Ensuring services operate to appropriate quality, compliance and governance standards. ? Setting, monitoring and reviewing KPIs to assess operational and team performance. ? Using operational data and feedback to identify improvements and enhance service delivery. ? Building effective relationships with clients, stakeholders and internal teams. ? Supporting workforce planning, staff performance and ongoing team development. ? Contributing to operational planning, service development and business growth. ? Reviewing and auditing services to ensure required standards and best practice are maintained. What we are looking for: ? Previously worked as a Pharmacy Operations Manager, Operations Manager, Service Manager, Practice Manager, Service Delivery Manager or in a similar role. ? Strong experience managing KPIs and performance targets, with a proven track record of achieving measurable results ? Solid understanding of primary care structures, PCNs (Primary Care Networks), and NHS frameworks. ? Proven experience managing operations and leading teams. ? Good knowledge of clinical pharmacy and healthcare governance. ? A proactive and commercially aware approach to operational management. Shift: ? Monday - Friday: 9am to 6pm ? 1-hour