Business Centre Coordinator / Administrator

An opportunity has arisen for a Business Centre Coordinator to join a leading business support organisation providing independent advice, consultancy, finance, marketing and training to help small and growing businesses develop and thrive As a Business Centre Coordinator, you will be supporting the smooth day-to-day running of the centre, combining reception, administration, facilities coordination and customer service. This role offers salary of £27,500 and benefits. This is a fully office-based role, 5 days per week. A 4-day, 0.8 FTE arrangement may be considered for an exceptional candidate. You will be responsible for: ? Managing reception duties and providing a professional first point of contact for visitors, tenants and enquiries. ? Delivering a high standard of customer service across face-to-face, telephone and email communication. ? Providing accurate administrative support, including maintaining CRM records and preparing reports. ? Raising and issuing invoices as required. ? Supporting tenant administration, including onboarding, renewals, offboarding and lease-related documentation. ? Opening and securing the premises and individual units when required. ? Monitoring general building requirements, including cleanliness, stock levels and supplies. ? Coordinating meeting room bookings, including room preparation and refreshments. ? Supporting centre marketing activities such as newsletters, social media and tenant events. ? Handling initial enquiries and directing clients towards relevant services and support. ? Monitoring services and liaising with clients to obtain supporting information where necessary. ? Maintaining accurate client records, statistics and monitoring information. What we are looking for: Essential: ? Previously worked as a Business Centre Operations Officer, Business Centre Coordinator, Workspace Coordinator, Business Centre Administrator, Serviced Office Coordinator, Workplace Coordinator, Operations