Salon Manager - Premium Hair Salon - £40,000/£50,000

Salon Manager – Premium Hair Salon - £40,000/£50,000

Location: Central London
Hours: Flexibility required across evenings & weekends

We’re looking for an exceptional Salon Manager to lead a premium, high-performing salon.

This is a hands-on leadership role for someone who thrives in a fast-paced, client-focused environment and takes real pride in creating an exceptional experience, for both guests and the team. As the face of the business, you’ll be responsible for the smooth running of the salon day to day, leading a team of 30+ employees and ensuring the highest standards across operations, service, presentation and team performance.

We’re looking for someone who is highly organised, detail-focused, confident and genuinely present on the salon floor. This is not a role for someone who wants to manage from behind a desk, we need a visible leader who knows what is happening in the business at all times.

Key responsibilities:

Take full ownership of the day-to-day running of the salonLead, motivate and manage a team of 30+ staffBe a highly visible and approachable presence on the salon floorManage rotas, staffing levels, holidays, sickness and latenessEnsure the salon is consistently operating efficiently and to a premium standardTake ownership of the guest/client experience, ensuring every client receives an exceptional level of serviceHandle client complaints and resolve issues professionally and effectivelyMaintain impeccable standards of cleanliness, presentation and salon environmentMonitor team standards, punctuality, performance and conductSupport with HR-related matters, including attendance, performance and employee issuesCommunicate clearly with senior management and ensure operational priorities are deliveredCreate a positive, accountable and high-performing team cultureEnsure the salon consistently reflects the standards and reputation of a premium brand

About you:

You’ll be a natural leader who enjoys being on the ground, engaging with people and taking ownership. Highly organised and exceptionally detail-orientedHands-on, visible and proactiveCalm and solutions-focused under pressureNaturally warm, professional and client-focusedStrong with people management and communicationCommercially aware and operationally strongExtremely reliable and accountableSomeone who takes genuine pride in standards!Confident managing a large and diverse teamComfortable working in a fast-paced, premium environment

We will consider candidates from a range of premium customer-facing environments, including:

Premium hair salonsPremium beauty salonsPremium hospitality businesses

If you are keen to discuss the details further, please apply today or send your cv to Kate B OR call 0207 790 2666