Cleaning Key Account Manager / Operations Manager

An opportunity has arisen for a Cleaning Key Account Manager / Operations Manager to join a facilities management company providing cleaning, security, maintenance and workplace support services. As a Cleaning Key Account Manager / Operations Manager, you will oversee regional cleaning operations, manage client relationships and ensure consistent service, commercial and performance standards across multiple sites. This full-time role offers a salary of £37,000 plus company vehicle and benefits. Based near Guildford, the role involves travelling to client sites across Surrey, including Camberley, Staines and Reigate. You will be responsible for: ? Managing the delivery of daily and periodic cleaning services across the assigned region. ? Monitoring service performance, KPIs and contractual requirements, addressing issues where necessary. ? Coordinating site resources to ensure services are delivered effectively and within agreed budgets. ? Preparing and analysing operational and financial data for regular management reporting. ? Managing attendance and timekeeping information to support accurate payroll processing. ? Overseeing supplier relationships and ensuring agreed service standards are maintained. ? Supporting recruitment, employee relations and the resolution of HR-related matters. ? Coordinating training and development to maintain appropriate standards across the team. ? Ensuring work is carried out in line with relevant quality, environmental, health and safety requirements. The candidates from the following background will be considered: ? Cleaning Key Account Manager, Cleaning Account Manager, Cleaning Contract Manager, Cleaning Operations Manager, Cleaning Manager, Area Cleaning Manager, Regional Cleaning Manager, Cleaning Services Manager, Business Manager - Cleaning or similar. What we are looking for: Essential: ? Experience in Business Management or an operational management position. ? Background in leading