People Development Apprentice (Administration Assistant L2)

Ensure that training agreements and records are filed accurately and undertaken on a daily basis Produce accurate records and documents including emails and letters. Maintain documents within Teams channels, ensuring sensitive and confidential information is handled in compliance with the Council’s procedures Providing excellent customer care to staff and managers raising training enquiries Support the administration of the training budget, in liaison with the People Development Manager Support the People Development Assistant in undertaking structure updates and career grade schemes Monitoring and maintenance of People Development inbox enquiries Support the evaluate and effectiveness of courses and training programmes undertaken internally and externally, and record findings Support and maintain effective systems including relevant areas of iTrent Manage resources for events and ongoing training activities e.g., stationery, venues, refreshments and IT equipment Welcome and co-ordinate attendees on in-house training courses and liaise with external training providers Support the People Development Assistant with the maintenance of the corporate job evaluation database and associated records Administrative system support for Skillgate and iHasco (E-Learning Platforms). 2.13 Working with Career Track to support the apprenticeship programme, as required To support the People Development Manager with any relevant projects and initiatives

Training:

The Administration Assistant Apprenticeship Standard Level 2 combines the knowledge, skills and behaviours required of the standard and can include functional skills in maths and English if required.

Delivery will be in the workplace with an assessor or coach through a combination of face to face visits and online assessing, coaching, training and mentoring.

The typical duration of this apprenticeship is 12 months. Assessment will take place throughout the apprenticeship to enable to apprentice to show their occupational competence.

Further information on the standard can be viewed here - Administration Assistant Level 2 / Skills England.

Training Outcome:

Apprentices will be encouraged to apply for suitable vacancies  and higher level apprenticeships at the council.

Employer Description:

Tendring District Council is responsible for providing district level services in the Tendring District, which includes towns such as Clacton-on-Sea, Brightlingsea, Harwich, Dovercourt, Frinton-on-Sea, Manningtree, and Walton on the Naze. The council is based in Clacton on Sea, the largest town in the district. The district was formed in 1974.

Working Hours :
Monday - Thursday 8.45am - 5.15pm and Friday 4.45pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills