Apprentice Neighbourhood Officer

Support customers Manage enquiries Assist with tenancy management Help with lettings Identify tenancy issues Carry out neighbourhood inspections Maintain accurate records Attend training and development

Training:

Housing and Property Management Level 3.

Training takes place in the workplace with monthly 1:1 support sessions on Teams, online group workshops every 6-8 weeks, and 8‑weekly reviews with your manager and Development Coach. You’ll also complete 6 hours of paid off‑the‑job learning each week as part of your apprenticeship commitments.

Training Outcome:

Successful apprentices often progress into Neighbourhood Officer roles, move into tenancy or community support positions, or continue developing through higher‑level housing qualifications. This apprenticeship gives you a strong foundation to build a long‑term career across Calico and the wider housing sector.

Employer Description:

The Calico Group is a not‑for‑profit organisation providing housing, support, healthcare, employability and construction services across Lancashire. Calico Homes delivers safe, high‑quality and affordable homes, working closely with customers and communities to help them thrive. Across the Group, teams are committed to creating positive change, supporting people and building stronger neighbourhoods. As an employer, Calico offers a supportive culture, strong values and a focus on developing future talent through meaningful apprenticeship opportunities.

Working Hours :
Monday - Friday, working hours TBC.

Skills:
Communication skills,Organisation skills,Working part of a team,Positive attitude