Account Manager Apprentice

Oracle Time is an established print magazine and digital media platform covering the world of watches. We have a driven, close-knit team, and this role gives you responsibility for something important from day one: looking after and growing our subscriber base.

The role combines administration, customer service and marketing. You will:

Look after our subscribers and respond to customer queries Manage the monthly distribution of the magazine Keep customer records accurate across our subscription and email platforms Help create and send our membership newsletter Support campaigns designed to attract new subscribers and retain existing ones Assist with general customer service and administrative tasks Have the opportunity to develop your social media and digital marketing skills

No previous experience is required, as full training will be provided.

Good qualities for this role include being motivated, organised and creative, with a strong eye for detail. You should also have an interest in customer service and marketing, and be confident communicating with customers and working as part of a team.

This is an excellent opportunity to begin a career in media, marketing and customer service while taking ownership of a key part of an established and growing company.

Training:
You will achieve the Level 2 Customer Service Practitioner Apprenticeship standard There are workshops that you need to attend via Teams You will have a mentor who will support you on a one-to-one basis In-house training will be given to support specifics of the role

Training Outcome:

Upon completion of the apprenticeship, there will be further opportunities to develop further and progress within the business.

Employer Description:
Opulent Media is a media and publishing company focusing on the luxury sector. Oracle Time is our flagship publication which is a men’s luxury watch and lifestyle publication and website which has been running for over 8 years. We also create content for luxury brands ranging from contract publishing to video content, to social media management.

Working Hours :
Monday - Friday 9.00am - 4.30pm (half hour for lunch).

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Patience