Head of Operations - Established Branded Restaurant Group

Head of Operations – Established Branded Restaurant Group

Location: London with National Travel
Salary: Up to £120,000

We are working with a large, established restaurant group looking for a Head of Operations to lead performance across a significant national estate.

This is a hands-on senior operations role, leading a team of experienced Area / Operations Managers and working closely with the Operations Director to make sure restaurants are performing consistently across people, standards, sales and profitability.

There is change happening across the business, so they need someone who can bring energy, clarity and consistency to the operation – getting close to the restaurants, supporting the senior team and making sure plans actually land at site level.

The Role:

Lead and develop a team of Area ManagersTake ownership of operational performance across a large restaurant estateDrive sales, labour, margin and overall restaurant profitabilityImprove consistency across service, standards and guest experienceSpend significant time in the restaurants, understanding individual site performanceCoach and challenge operational leaders to improve performanceWork closely with People, Finance, Marketing and Property teamsSupport new initiatives, openings and changes across the estateEnsure clear communication between restaurants and the wider business

The Person:

Head of Operations or established senior multi-site restaurant experienceExperience overseeing a sizeable portfolio of restaurantsStrong track record of leading Area / Operations ManagersCommercially strong and confident across restaurant P&LsVery comfortable getting into the detail of individual site performanceStrong people leader who can coach, challenge and develop teamsComfortable within a large, fast-moving restaurant businessVisible, straightforward and operationally focused

Get in touch – kate@corecruitment.com