Apprentice Business Administrator

Take incoming calls, ensuring they are transferred to the relevant person/ department and making sure messages are dealt with efficiently To work within a busy office as part of a team, sharing work fairly and efficiently and respecting other admin staff’s skills and competencies To provide general clerical and administrative support including word processing, filing routine correspondence To follow established systems for allocation and completion of work Providing professional administration services to clients and identifying specific needs Manage and maintain confidential patient files on a database and on paper Manage and deal with incoming healthcare referrals promptly, adhering to company timescales Book appointments for clients using service database Record client data accurately on appropriate service database To use IT systems, including Microsoft Excel, Word, Outlook and sharepoint to exchange information Work closely with Admin and Managers and prepare computerised documents and reports Work with service leads to source new venues, working in accordance with company budgets and areas of demand Flexibility to cover colleague’s annual leave, sickness etc. Weekly monitoring of workload and service targets Take meeting minutes, type and distribute as required General administration (record keeping, filing etc.)

Training:

Level 3 Business Administrator Apprenticeship Standard including:

Knowledge, Skills and Behaviours End-Point Assessment

Training Outcome:
Possibility of a full-time position upon successful completion of the apprenticeship

Employer Description:

ABL Health we believe everyone has the right to good health. We are committed to reducing health inequalities and promoting healthy behaviours through community-driven healthcare services. Making people healthier and happier for longer is at the heart of everything we do.

Working Hours :
Monday to Friday, 9am to 5pm

Skills:
Communication skills,Organisation skills,Customer care skills,Administrative skills