Apprentice Business Administrator

Carry out general administrative duties such as filing, scanning, photocopying, and data entry   Manage incoming and outgoing email correspondence  
Answer and direct phone calls in a professional manner  Provide exceptional customer service to customers via telephone and email  Maintain and update office records, databases, and filing systems  Support sales order processing, ensuring customer orders are accurately entered and processed in a timely manner  Assist with purchasing administration, including raising purchase orders Chasing suppliers for lead times and overdue deliveries, and supporting resolution of supply issues  Organising logistics for incoming and outgoing goods, including coordinating deliveries and collections  Support the sales team with travel arrangements, preparation of samples, literature, and quotations  Assist with preparing documents and reports Support management where required with administrative and operational tasks  Support other departmental functions where required  

Training:
Training will take place at the apprentice's workplace, supported by Stoke-on-Trent College Level 3 Business Administrator, including Functional Skills in English and Maths if required On average, around 20% of your weekly working hours will be dedicated to your training and development

Training Outcome:

Full-time, permanent role.

Employer Description:

We are a well-established medical device distributor with over 25 years of experience supplying high-quality products to the healthcare sector. Based in Newcastle-under-Lyme, we are a small, friendly team of around 30 employees. We pride ourselves on delivering reliable service, strong supplier relationships, and excellent support to our customers across the UK. 

Working Hours :
Monday - Friday 8.00am - 4.00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working