Junior Data Centre Technician

Junior Data Centre Technician - Critical Data Centre - Farringdon, London - Temp to perm

Are you a Junior Data Centre Technician looking for a new challenge?
Do you have Data Centre Experience?
Are you looking for an Immediate start?

Exciting opportunity to work in house for a critical data centre situated in London. CBW are currently recruiting for a Junior Data Centre Technician to be based within A data centre located in Farringdon for a temporary to permanent contract. We are looking for a candidate with relevant experience who is also open to more training and development.  


Key duties & ResponsibilitiesBuild strong customer relationships by managing communications, projects, and service requests, providing timely updates and a consistently high level of service.Diagnose and resolve a wide range of technical issues involving network connectivity, server hardware, operating systems, software applications, and data centre infrastructure.Take ownership of complex technical issues and act as an escalation point, working collaboratively with internal teams to deliver effective and timely resolutions.Support internal IT operations, including hardware deployments, Microsoft 365 administration, user support, and general helpdesk activities.Install and manage customer and network provider cross-connects and cabling infrastructure, ensuring work is completed accurately and in line with data centre standards.Maintain clear and accurate records of incidents, troubleshooting activities, resolutions, and operational procedures within ticketing systems and knowledge bases.Carry out routine data centre activities, including equipment installations, upgrades, cabling, rack management, and hardware replacements.Conduct infrastructure audits and maintain accurate inventory records covering equipment, racks, cabling, and power distribution units (PDUs).Identify recurring support trends and recommend improvements to processes, efficiency, and the overall customer experience.Ensure all activities comply with company security policies, operational procedures, and relevant industry best practices.Keep up to date with emerging technologies and developments across data centre operations and technical support.Work collaboratively as part of the wider team, sharing knowledge and contributing to a positive, customer-focused working environment. 

Hours of work / contract details

Days and Nights shift pattern7:00am - 19:00pm / 19:00pm - 7:00am4 on 4 offTemp to permanent positionHourly rates offered from £18-20p/h depending on experience and qualificationsSalary up to £30k + depending on experience and qualifications   
Requirements ( desirable )
CompTIA A+CompTIA Network+Microsoft certifications (MCSA or equivalent)Other relevant infrastructure or networking certifications   

Please send your CV to Cammie-Jo Ford at CBW Staffing Solutions for more information.