Business Support Administrator Apprentice (Communities Team)

What you will be doing:

Supporting community events and activities Managing bookings and enquiries Working with local groups and residents Helping deliver community projects Creating social media content and promotions Developing admin, communication and customer service skills

Administration and bookings

Answering telephone and email enquiries Taking bookings for community activities, rooms, events and services Maintaining accurate booking systems, records and databases Preparing documents, correspondence, agendas, registers and other administrative information Updating spreadsheets and electronic records Supporting the team with general office administration

Community engagement

Welcoming and communicating with diverse community groups, organisations and members of the public- some groups may have complex needs Providing information about our activities, services and projects
Supporting and attending community team meetings and activities Developing positive relationships with community groups and partners Supporting activities at locations away from the main office

Events and activities

Helping to plan and organise community events and activities Liaising with venues, suppliers, community groups and other organisations Helping with event bookings, registrations, communications and practical arrangements Supporting the team during events and activities, including occasional evening or weekend work where required

Project support

Providing administrative support to community development projects Helping to organise meetings and maintain project records Tracking actions and deadlines Collecting information and helping prepare reports Supporting the team to deliver projects from planning through to completion Helping identify ways in which administrative processes and services could be improved

Communications and social media

Supporting the team with the creation and publishing of social media content Helping to promote events, activities and community projects Preparing and scheduling posts Updating website or other online information where required Taking photographs or gathering information from community activities, where appropriate Helping to produce simple promotional materials Working across the community

The role will involve travelling to different community locations and venues to support meetings, events and projects.

We are looking for someone who

Enjoys working with people Is organised and reliable Has good communication skills Is keen to learn new skills Is interested in communities, events and social media Wants to make a positive difference locally Has good verbal and written communication skills Is willing to learn and take responsibility Has good attention to detail Can use or is willing to learn Microsoft Office and other digital systems Is interested in social media and communicating with different audiences Can work both independently and as part of a team Is reliable, flexible and willing to get involved and find solutions to problems Has an interest in supporting communities and making a positive difference

Training:

Training will take place at the Apprentices place of work, You will not need to go to college as the training provider will see you at your place of work. 

Training Outcome:

Once qualified we will be able to look at your progression and where you would like to progress too. 

Employer Description:

We're looking for an enthusiastic apprentice to join our Communities Team, helping deliver events, community projects, communications and day-to-day administration across our community hubs.

The City Council provide city wide leadership both now and for the future. Salisbury will be a green and lively city where residents’ voices are heard, their wellbeing is improved and sustainability is at the heart of all decisions.

Working Hours :
Working details and times are to be arranged.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,A full UK driving licence