Business Admin Apprenticeship

As our Business Administration Apprentice, you’ll become an important part of the HB team, supporting the day-to-day running of all three businesses while studying towards your Level
3 Business Administration qualification.

You’ll learn how a successful business operates from the inside out, working with customers, suppliers, candidates, holidaymakers and business clients.

This is an office-based role where you’ll develop confidence, professionalism and valuable business skills in a supportive environment.

Key Responsibilities:

General Business Administration Provide administrative support across all HB businesses Answer telephone and email enquiries professionally Welcome visitors to the office Maintain accurate records and filing systems Prepare letters, documents and presentations Support diary management and scheduling Assist with general office organisation
 
Office & Workspace Support: Keep the office organised, tidy and welcoming Monitor stationery and office supplies and reorder when required Prepare meeting rooms for clients and visitors Manage room bookings and calendars Support the smooth day-to-day running of HB Workspaces Ensure refreshments and facilities are available for meetings
 
Recruitment & HR Support (HB People): Prepare candidate packs and interview information Update recruitment systems Arrange interviews Produce offer letters and employment documentation Maintain confidential records Assist with onboarding administration
 
Travel Administration (HB Travel): Support customers before they travel Help prepare travel documentation Assist with holiday check-in administration Ensure travel documents are accurate and complete Liaise with suppliers where appropriate Help create memorable customer experiences
 
Customer Service: Deliver excellent customer service both face-to-face and online Represent the HB brand professionally Respond positively to enquiries

Build relationships with clients and customers
 
Digital & Marketing Support:

Create simple documents, presentations and marketing materials Assist with social media content where appropriate Help keep company information up to date Use Microsoft Office and other digital systems confidently

Training:

Office based. 

Training Outcome:

Full time employment 

Employer Description:

Specialising in the engineering, construction, industrial, and corporate sectors, our creative and fast-growing team is dedicated to making a difference every day. We work on permanent roles.

As an award-winning recruitment and HR specialist based inBurscough, Lancashire, we deliver outstanding results through both one-off projects and permanent outsourcing. Trusted by leaders of the region’s top brands, we help businesses thrive.

Working Hours :
Monday to Friday 9am to 5pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Patience