Reception/Administrative Apprentice

We are looking for someone to support the Reception Team as well as the existing Administrative team.

Day-to-day duties will include:

Answering calls to patients and signposting to appropriate clinician. Processing clinical documentation received by post and electronically. Processing Prescription requests. Summarising patient records to make sure the information is accurate and tidy, including scanning notes to patient records. Maintaining high levels of infection control procedures. Taking responsibility of your own workload and time management. Monitoring/processing Surgery Emails. Communication with Admin and Clinical teams.

Training:
The learner will be studying the Customer Service Practitioner Level 2 Apprenticeship Standard qualification.

Training Outcome:

We have had apprentices in the past who have been offered permanent contracts upon completion of their course.

Employer Description:

We are a Doctors Surgery with a General Medical Services Contract. We have a list size of approximate 5,700 patients.

We are in a rural location in the beautiful town of Clare. We are a small practice, but have a lovely family feel about it. We have a fantastic team of Administrators who are very welcoming and supportive of new staff. The clinical team are also very supportive and approachable.

Working Hours :
Monday to Friday, 09:00 - 17:30 (1 hour lunch break).

Skills:
Communication skills,Attention to detail,Organisation skills,Team working,Initiative,Patience