Sales Administrator Apprentice

Answering telephones Dealing with customer enquiries Liaising with all departments within the company Order processing Tracking orders Completing mailouts Analysing out of pattern customers and contacting customers regarding this. Dealing with customer complaints

Training Outcome:

You may be able to continue with the next level of apprenticeship, move into a permanent position within our company. There is a possibility of travelling to Germany to see our head office. There is also a chance of moving into sales and eventually visiting customers. We can offer further training courses and support in developing skills they are interested in.

Employer Description:

We are a small company with a friendly family-run vibe. We have been operating for over 30 years in the UK, but over 100 years as a group. We sell consumable products to the packaging industry and pride ourselves on having the best quality product at a reasonable price while providing top quality customer service.

Working Hours :
Monday to Thursday, 9am to 5pm, and Friday, 9am to 4:30pm.

Skills:
Communication skills,IT skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Good attendance,Good standard of English