Salon Receptionist Apprentice

Welcome clients and visitors with a warm, professional manner. Manage appointments, bookings, deposits and client payments. Liaise with technicians regarding appointments and client requirements. Answer telephone, email and social media enquiries. Maintain accurate client records in line with GDPR. Create and update documents using Microsoft Office and salon software. Produce reports and maintain spreadsheets using IT systems. Support social media content creation and scheduling. Monitor stock and assist with ordering salon supplies. Maintain a clean, organised reception area.

Training:

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

Training Outcome:

Upon successful completion of the apprenticeship, there could be a potential full-time position offered to the right candidate.

Employer Description:

Jemz Nailz is a vibrant nail salon located in Birmingham, known for its welcoming atmosphere and skilled technicians. Clients frequently praise the friendly staff, who excel in executing diverse nail designs while providing exceptional customer service. With a focus on client satisfaction and healthy nails, Jemz Nailz creates a nurturing environment that encourages regular visits for both beauty and relaxation.

Working Hours :
30 Hours per Week (five 6-hour days are not intended; role consists of six-hour working days across the agreed rota).

Skills:
Communication skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative