Apprentice Digital Support Technician

Technical support and troubleshooting Provide in-person, telephone, and email support for hardware, software, and network connectivity issues. Assist customers with setup, configuration, and troubleshooting for both software and hardware installations. Diagnose, test, and repair mechanical and electrical issues as needed. Facilitate software deployment, updates, and customer training. Attend trade shows and industry events to network and promote Avonnex’s offerings.

Training:

An apprenticeship consists of a full-time role whilst being enrolled onto a course. The course is delivered in weekly online sessions via Zoom. Your week will be an 80/20 split, with 80% on-the-job, and 20% studying/online sessions. 

Training Outcome:

There is a full-time role available at the end of the apprenticeship for the right candidate, and an opportunity to progress onto a Level 4 programme if agreed as part of the individual’s continued personal development plan.

Employer Description:

A UK-based company comprised of a team of experienced professionals, each hailing from diverse backgrounds such as Pharmacy, Automation, Technology, and Commerce. Our shared passion is the belief in the transformative power of technology to revolutionise the way we bring efficiencies to operations of manual tasks.

Working Hours :
Monday – Friday 9am till 5pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Patience