Transport Admin Apprentice

Accountabilities:

Liaising with customers regarding delivery schedules, delivery updates and service enquiries Accurate data entry and maintenance of transport management systems Communicating with hauliers, drivers and third-party delivery networks to coordinate collections and deliveries Monitoring daily transport operations and tracking shipments through to completion Proactively notifying customers of delivery dates, times and any delays Investigating delivery failures, service issues and customer complaints, ensuring corrective actions are taken where required Uploading, retrieving and tracing Proof of Delivery (POD) documentation Preparing and issuing loader packs, manifests and delivery paperwork

Training:
Traffic Operator Level 2 Apprenticeship Functional Skills in English and math at level 2 unless exempt through previous qualifications gained

Training Outcome:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry-specific competence Potential for full-time employment on successful completion of the apprenticeship Transferable skills that are invaluable in the wider world of work

Employer Description:
XPO is a leading provider of world-class solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make XPO a great place to work.

Working Hours :
Monday – Friday, 7:30am - 3:30pm or 8:00am - 4:00pm.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Good knowledge of UK Geography