Business Administration Level 3 Apprentice

This is an exciting opportunity to earn while you learn, gaining a nationally recognised Level 3 Business Administrator qualification through Oldham College while developing valuable experience within a busy repairs and maintenance service.

You’ll work alongside experienced colleagues, helping to manage information relating to repairs, subcontractors, purchase orders and operational performance. You’ll receive structured training and support throughout your apprenticeship, helping you develop the skills needed for a successful career in administration.

Working with our operational and commercial teams, you’ll help ensure subcontracted repairs are managed accurately, efficiently and in line with agreed processes.

You’ll learn how to:

Raise works orders and purchase orders accurately and promptly Maintain records relating to repairs, contractors and completed work Check that the correct job, cost and supplier information has been recorded Support the administration of approved contractors and subcontractors Review invoices, claims and supporting information Update repairs, finance and job management systems Gather and maintain data to support performance reporting Respond professionally to queries from customers, colleagues, contractors and suppliers Prepare information for meetings and take accurate minutes Organise documents, photographs and other information needed for audit purposes Support the investigation of complaints and identify opportunities to improve services Help the team review and improve administrative processes

Training:

Training will be provided 1 day per week at Oldham College

Training Outcome:

A real opportunity to secure a permanent career with FCHO.

Employer Description:

We are a housing association formed to benefit our local communities.

We are committed to our purpose of providing quality homes and services and with around 10% of the local population living in an FCHO home, we are proud to be an anchor organisation through our significant contribution as a large local business and employer.

We own and manage around 11,500 homes, have the highest regulatory (G1/V1) rating, and plan to build more than 600 affordable new homes in the coming years.

Working Hours :
Monday - Friday (Times to be confirmed).

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience