Customer Service Apprentice

You will be responsible for administering associated paperwork, which documents the nature of the goods being exported or imported and that they are legal and legitimate.

To work with the customer to provide the best service available within the time constraints provided To create a relationship with customers and suppliers and be able to inform customers of any deviations to the plan Liaise by telephone/email/with partners/customers and other departments and General administration duties including order entry and customs administration Support the business with any additional tasks as required Maintain a team-oriented atmosphere

Training:

Customer Service Specialist Level 3.

Training Outcome:

Subject Matter Experts/Leaders/Managers/Business Improvement/Trainers/Global Job Opportunities.

Employer Description:

We’re a family-owned global logistics provider delivering over 83 million shipments a year, including everything from fashion, DIY, chemicals to medical equipment. Internationally, we are among the top 15 logistics providers in terms of sales revenue. We combine and integrate the world's most intelligent logistics network capabilities that keep the global economy running – today and tomorrow. DACHSER is a diverse, innovative and energetic workplace where everyone's ideas are always welcomed and considered. We strive to keep the family sentiment running through the business which creates an exciting, ambitious and supportive work ethic. Whether you are looking at opportunities in operations, as part of our Regional Office or support teams, we offer a competitive salary and a range of benefits.

Working Hours :
Full-time Monday - Friday 08:30 - 17:30. (May be required to perform alternate shift due to departmental needs). 1-hour lunch break.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Initiative,Methodical,Excellent phone manner,Approachable,Positive attitude,Willingness to learn,Desire to achieve