Customer Service Specialist Apprentice

Managing the bookings and customer service for our partners Ensuring cargo booking sheets are sent to the various carriers Working with agents Assisting partner products with daily flights, ensuring those booking sheets are sent for the allocation of the correct department Carry out bookings, resolving queries and check freight when required Assisting with the customer service team Carry out UK post flights on a daily basis and checking how the build up is being completed

Training Outcome:

Being a successful Customer Service Agent within the aviation industry

Employer Description:

Network Aviation Group heads up a group of two dozen wholly owned and inter-related aviation businesses. Originally formed in 1985 the Network Aviation Group now spans five continents. We offer a variety of sales and services to client airlines, as well as managing a fleet of freighter aircraft on a network of scheduled routes and charters throughout the world.

Working Hours :
Monday to Friday, 9:00 am - 5:30 pm

Skills:
Attention to detail,Customer care skills,Problem solving skills,Team working