Business Administration Apprentice

Main duties:

Communicate effectively with a range of customers at varying points in the service delivery cycle. This will include employers, college students, apprentices, parents, external agencies and internal departments Always take responsibility for customer service and be active in delivering a level of service that meets or exceeds expectations Effectively prioritise tasks to ensure deadlines are met and appropriately manage a varied workload Maintain a range of central electronic resources for all colleagues that are up to date and accurate Maintain up to date records and efficiently use a variety of administrative systems including manual filing systems, spreadsheets, databases, the college’s internal student tracking system, CRM and e-portfolio system Maintain a range of central control records for the team, checking and validating data and information and identifying out of date, missing or incorrect information Organise internal and external meetings as requested and take minutes for colleagues as required  Provide administration support for colleagues as requested and agreed with your line manager. This will include providing support for employer visits, and on-programme administration support to ensure colleagues can work efficiently and that activities are compliant.  You will be answering emails and the telephone throughout each day, so being able to multi-task could be beneficial Take an active role in agreed departmental projects as required

Training:

Business Administrator Level 3.

Whilst the majority of training will take place at work, there will be occasional attendance at workshops (Teams and in person) with the College.

You will have a day per week to complete your apprenticeship coursework and assignments, attend workshops and liaise with your Apprentice Learning Coach.  We will give you full training to ensure you are equipped for the work we ask you to do.

Training Outcome:

Apprentices are always encouraged to apply for any permanent roles within Cirencester College and we regularly have jobs available.

Employer Description:
Cirencester College is a specialist sixth form college in a rural setting on the outskirts of Cirencester, Gloucestershire. One of only three designated specialist Sixth Form Colleges in the South West, Cirencester College is one of the top ranking Sixth Form Colleges in the country.

Working Hours :
Monday to Friday 8.30am - 4.30pm (4pm on a Friday) which includes half an hour for lunch.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative,Non judgemental,Patience,ability to multi-task,Punctual and reliable