Rota Coordinator and Administration Apprentice
Plan, coordinate and maintain rotas and operation administration, ensuring organisational systems, IT, processes and implementations are accurate, efficient and responsive to service needs
Facilitate clear, timely and effective written and verbal communication with staff, clients, and other stakeholders to support smooth day-to-day operations
Coordinate rotas and staffing arrangements that promote safe, consistent, and person-focused support
Support the optimal use of staffing and operational resources, contributing to value for money through accurate financial administration
Provide flexible operation and administrative cover across Support Services to maintain continuity during periods of absence, increased demand or service changes
Demonstrate accountability, proactivity, and a solution-focused approach, contributing positively to the culture and values of Colebrook
Manage workload effectively, maintaining reliability, flexibility, and resilience, to meet the changing needs of the organisation
Training:
Full Business Administration Standard - Level 3
On the job training time/support in the workplace as necessary
Remote training every month backed up by regular site visits
College attendance/support available monthly if required
Training Outcome:
There may be progression opportunities available upon successful completion of the level 3 qualification.
Employer Description:
Colebrook was established in 1983 to offer housing and support to people moving out from Moorhaven and other long stay mental health institutions. We took our name from our first housing support project which was based in Colebrook, Plympton.
Working Hours :
37 hours per week to be worked flexibly according to the needs of the organisation - and this may include evenings and weekends for which no additional payment is made. Working hours to be confirmed at interview.
Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Patience