Level 3 Business Administration Apprentice – Solicitors’ Receptionist

Acting as the first point of contact for clients, providing a professional and welcoming service. Answering telephone calls, responding to enquiries, and directing clients to the appropriate team members. Greeting visitors and supporting client meetings within the office.

Duties will include:

Managing incoming and outgoing correspondence, including emails and post. Maintaining accurate client records and updating internal systems. Supporting the team with administrative tasks, including document preparation and filing. Processing and managing invoices, payments, and financial records. Assisting with appointment scheduling and diary management. Handling confidential client information in line with legal and company procedures. Supporting solicitors and the wider team with day-to-day office operations. Learning about legal processes and developing knowledge of the legal sector. Building strong relationships with clients and providing excellent customer service. Taking ownership of tasks and contributing to the smooth running of the office.

Training:

Teaching and learning the skills, knowledge and behaviours within Business Administration.

Training Outcome:

This apprenticeship offers an excellent opportunity to build a long-term career within the business. As you gain experience and develop your skills, there will be opportunities to progress within the company and explore different areas based on your interests, strengths, and career goals.

You could develop into a Legal Secretary role, providing further support within the legal team, or explore opportunities within other departments such as HR. The business is committed to supporting your development and helping you build a successful career pathway.

Employer Description:
Your trusted legal experts proudly serving Warwickshire and the West Midlands.
over 100
Years Combined Experience
With over 100 years of combined experience, our team is dedicated to providing dependable legal advice and services to both individuals and businesses.

Our team of experienced lawyers specialises in a wide range of legal services. We offer flexible consultation options, whether you prefer face-to-face meetings at our centrally located Coventry office or remote online consultations. Your convenience and satisfaction are our priorities.

At the heart of our practice lies a set of core values that guide everything we do.

Working Hours :
Monday - Friday, 9.00am - 5.00pm (12.00pm - 1.00pm lunch).

Skills:
Administrative skills,Analytical skills,Attention to detail,Communication skills,Customer care skills,IT skills,Organisation skills,Patience,Problem solving skills,Team working