Practice Receptionist Apprentice

Maintaining and monitoring the practice appointments system Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional Processing and distributing incoming (and outgoing) mail Taking messages and passing on information Filing and retrieving paperwork Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures Scanning and read coding documents Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers Clearing and re-stock consulting rooms as required Providing clerical assistance to practice and Trust staff as required from time to time, including word/data processing, filing, photocopying and scanning Ordering, re-ordering and monitoring of stationery and other supplies

Training:

Level 2 Customer Service Practitioner Apprenticeship Standard, which includes:

Knowledge, Skills, and Behaviours Level 1/2 Functional Skills English (if required) Level 1/2 Functional Skills maths (if required) End-Point Assessment

Training Outcome:
Great opportunity for an introduction to NHS (Health and Social Care Integrated Systems) We fully encourage training and development to further your career

Employer Description:
Holmlands Medical Centre is a GP Practice based in Prenton. We treat minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues.

Working Hours :
Monday - Friday, between 08:30 and 18:30. Shifts to be confirmed.

Skills:
Communication skills,IT skills,Attention to detail,Team working,Presentable,Pleasant,Understanding with patients