ICT Technician Level 3 Apprentice

Provide first-line technical support to internal users Assist with the setup, configuration, and maintenance of IT hardware and devices Diagnose and troubleshoot basic hardware, software, and connectivity issues Support the secure handling, testing, and processing of IT equipment Learn and follow data security and compliance procedures (GDPR, WEEE, ISO standards) Maintain accurate records of IT assets, faults, and resolutions Assist with system updates, backups, and basic network support Liaise with operations teams to support smooth service delivery Follow health, safety, and environmental policies Support general administrative and documentation tasks related to IT operations

Training Outcome:
Career progression within a growing and ethical recycling business Ongoing training and development

Employer Description:

Uniq Recycling provides award winning device lifecycle solutions for used smartphones and IT equipment.

Working together with corporate businesses, ITAD's, social enterprises, managed service providers and local government authorities across the UK - we are proud to provide a full suite of services throughout the device lifecycle:

BuyBack, recycling and seamless IT disposal Repairs through our in-house technical team Data erasure and destruction to the highest standard Onsite solutions Buy pre-owned replacement device

Our goal is to reuse, repair and recycle business devices, helping to contribute to a circular economy, where devices can be provided with a new life where possible, avoiding E-waste globally.

We are passionate about making a difference, by adding value to businesses, whilst supporting our local communities as well as protecting the environment. We are proud to have developed impactful Corporate Social Responsibility (CSR) programmes to help make a positive contribution to our planet.

Working Hours :
Monday to Friday 9am to 5pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience