Apprentice Administrator

Perform data entry tasks accurately and efficiently  Manage office supplies and inventory levels  Assist in organising and scheduling meetings and appointments  Handle incoming calls and emails with professionalism  Computerise documents and maintain electronic files  Provide administrative support to staff as needed  Maintain confidentiality of sensitive information  Ensure phone etiquette is always upheld  Answer client enquiries with a high level of customer service- (phone, text, email)  Organise and assist with events management  Support with production, order fulfilment and sales pipeline.  Sales – cold calls/emails  Contacting businesses / partnerships  Meet and greet clients  Promote all internal services as well as other external provisions available to our client base  Attend meetings and training courses as identified by line management 

Training:

If successful in being offered this position you will be enrolled onto the Business Administrator level 3 apprenticeship programme.  
 
Your training will be provided by EMA Training through online sessions and you will cover the below modules:  

Business Fundamentals 
Communications and Stakeholder Engagement  
Operations and Document Management 
IT Systems and Digital Competency  
Planning, Prioritisation and Project Support  
Decision Making and Process Improvement 
Professionalism and Personal Development  
 
Upon completing the required content, you will enter your end point assessment, where you will be assessed through a knowledge test, project presentation and professional discussion.  

Training Outcome:

Opportunity for a full time position within the team upon completion of the apprenticeship programme 

Employer Description:

As part of the Disability Syndicate, we’ve been pioneers in Direct Payments, Personalisation, and individual support for over 15 years - empowering people with choice and control to live independently in their communities.

We work in partnership with local authorities to deliver high-quality Direct Payment support services across the UK.

Blue Sky Brokers offers a wide range of services, backed by over 13 years of expertise in Social Care, Direct Payments, Personalisation, and employing Personal Assistants

Working Hours :
Mon – Thur: 9am – 5pm and Fri: 9am – 4:30pm

Skills:
Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative