Intelligent Client Function (ICF) Business Apprentice

To provide administrative support to the ICF to ensure an efficient, effective and responsive service to both North Northampton, West Northampton and The Northamptonshire Children’s Trust. With a focus on adding value, the role of business apprentice contributes to the efficiency of the team, through support of functional areas, working across teams and resolving issues as requested. Building skills to use a range of digital tools, including Microsoft 365 and AI-supported applications, to improve efficiency and support day-to-day operations while contributing to team objectives.

The flexibility and responsiveness required allows the apprentice to develop a wide range of skills and experience across a variety of tasks.

Principal responsibilities

Provide administration support linked with day-to-day governance and relationship management of the Northamptonshire Children’s Trust, on the behalf of West Northants and North Northants. Carry out a range of administrative/business support tasks for the team and service area. This may include but is not limited to; data entry, producing correspondence, event planning, minute taking, booking venues or transport, uploading content to our website and intranet pages, and supporting with grant funding applications. Provide administrative support for all governance meetings or processes which will involve, scheduling meetings, including meetings with cabinet members, minute taking and producing meeting minutes for those specified processes. Maintaining the corresponding action logs, chasing for outstanding actions and managing the attendance log for meetings. Manage incoming and outgoing post and deliveries for the ICF and additional Children’s Services as required. Maintain procedures and documentation in relation to the role’s tasks and responsibilities. Assist with administration for the Head of Commissioning and Contracts and the wider Commissioning team. Ensure that all legal documentation for the Service Delivery contracts, the associated schedules, and the Support Services agreement are available for the Directors and Assistant Directors as and when required.

General responsibilities

The business apprentice is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. The business apprentice is expected to show initiative, managing priorities and own time, problem-solving skills, decision-making. Demonstrate awareness/understanding of equal opportunities and other people’s behavioural, physical, social and welfare needs. Comply with the Council’s policies and procedures including (but not limited to) safeguarding, financial regulations, promotion of equalities, customer care, agreed audit actions and health and safety (ensuring that reasonable care is taken at all times for the health, safety and welfare of yourself and other persons). Understand the councils commitment to Corporate Parenting and take responsibility to support this commitment. Enable the council to be the best corporate parents possible to children and young people in our current and previous care. Carry out any other duties which fall within the broad spirit, scope and purpose of this job description and which are commensurate with the grade of the post.

This job description reflects the major tasks to be carried out by the post holder and identifies a level of responsibility at which they will be required to work.  In the interests of effective working, the major tasks may be reviewed from time to time to reflect changing needs and circumstances.

Training:

Your programme will be delivered online, with the following structure:

9 workshops which will be delivered on-line on a monthly basis. During these sessions, new topics will be taught by your tutor. Between sessions, you’ll complete self-study tasks spread throughout the week.

You will have regular meetings with your tutor on 1-2-1 basis every 6-8 weeks.

Training Outcome:

This apprenticeship provides an excellent foundation for a career in local government. Following successful completion, there may be opportunities to apply for permanent roles within Business Support, Administration, Governance, Commissioning or Project Support teams. The skills and qualification gained will support future career progression across the Council and wider public sector.

Employer Description:

North Northamptonshire Council is the unitary local authority responsible for delivering public services across the areas of Corby, East Northamptonshire, Kettering, and Wellingborough.

As a unitary council, it manages services such as council tax, waste and recycling, housing, planning, roads and transport, education, libraries, and adult and children’s social care.

Working Hours :
37 hours a week over Monday to Friday. Normally 9.00am to 5.30pm, Monday to Thursday and 9.00am to 5.00pm, on Friday. The council has a flexible working policy.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Non judgemental