Apprentice Block Management Administrator

Supporting the Block Management team with the day-to-day administration of residential developments Responding to telephone and email enquiries from residents, leaseholders and clients in a professional and helpful manner Logging repairs and maintenance issues and ensuring accurate records are maintained Liaising with contractors to arrange repairs, maintenance visits and quotations Following up with contractors and residents to help ensure reported issues are progressed and resolved Updating residents and clients on the progress of maintenance and other property matters Assisting with the administration of planned and reactive maintenance Helping to maintain accurate property, resident, contractor and compliance records Monitoring documentation and assisting the team in keeping property compliance information up to date Supporting the administration of health and safety and statutory compliance requirements Assisting with service charge administration and maintaining accurate financial records Helping to process and record contractor invoices and other property-related expenditure Assisting with general correspondence to leaseholders and residents Maintaining electronic filing systems and ensuring information is recorded accurately on company systems Supporting the wider Block Management team with general administration as required

Training Outcome:

Great opportunity to progress.

Employer Description:

COCO property are an estate agents in Dorset, supporting people buying their first home, selling residential or commercial property, landlords managing rental portfolios or holiday lets, and clients needing residential block management.

Our mission is to provide local estate agency services for selling and letting property in Dorchester, Weymouth and Portland, with an emphasis on personal, friendly and efficient service.

COCO have been part of the local community since 2004, 

Working Hours :
Hours - 8.45am - 5.30pm Monday - Friday.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness